Hotel Card Locks

General card locks for hotel rooms, working as one system with cards, an encoder and software.

Hotel Card Locks

What makes up a hotel lock system?

  1. Room lock

    Opens with an RFID MIFARE card; ANSI five-bolt anti-panic mortise.

  2. Cards

    Guest, staff and manager cards; wristband and key fob options.

  3. Card encoder

    A desktop device at reception that issues room cards.

  4. Software

    Rooms, dates, times and access rights; optional hotel PMS integration.

Often added to the same project: Energy SaverDoorbell (DND/MUR)

Installation and service

General hotel card lock systems, a Telcom brand, are developed for hotels in Türkiye and around the world: fire-rated, tested to TS EN 1634-1 and certified by TSE. General is more than a product brand; it is a partner in project planning, technical support, training and after-sales service.

They are used in hotels, hospitals, student residences, schools, holiday villages, apart hotels and residences. Card locks can be planned in the same project with doorbell (DND/MUR) panels, energy savers and locker locks.

Technical support and training are provided in Türkiye and abroad from five offices. Fast response keeps a hotel running, so the technical team is available around the clock.

Hotel door locks: frequently asked questions

How does a hotel door lock work?

A card issued on the encoder at reception is held to the lock. The lock checks the card’s room, date and time rights and opens. The last 800 openings are stored in the lock with card type, card number, date and time.

What does a hotel card system include?

Card locks, guest and staff cards, the card encoder at reception and the card software. Energy savers, DND/MUR doorbells, lift control and integration with the hotel PMS can be added.

Which card technology should I choose?

The General, General Black, General Gold, Pios and Coral models read RFID MIFARE 13.56 MHz and 125 kHz cards. Coral Dark, Coral Black and Slim work with 13.56 MHz MIFARE cards only. If you already have cards, mention their frequency in your quote request.

Will the door stay shut when the battery runs out?

The battery lasts two years or 50,000 openings. After the low-battery warning the lock still opens about 200 more times. General and Coral models can also be opened from outside with a mechanical key.

Can the locks be fitted to existing hotel doors?

Yes. General, Pios and Coral mortises fit any door thickness; Coral Dark and Coral Black fit doors from 35 to 60 mm. On a fire door the lock must also carry a test report: General and Coral are tested to TS EN 1634-1.

What does the price of a hotel door lock depend on?

The model and finish, the card technology, the number of rooms and doors, the fire rating of the doors and whether software or PMS integration is needed. Share your room count and door types and you will get a quote for your project.

What should I look for in a hotel lock supplier?

Whether they manufacture, their TSE certificates, a TS EN 1634-1 test report for fire doors, their references and service network. Telcom has been manufacturing since 1996, with 481 references and round-the-clock support from five offices.